Buyer workflow

A practical path from enquiry to shipment handover

The process keeps product facts, commercial decisions and destination responsibilities visible. The exact sequence depends on the product, shipment size and documentation required.

01Brief
02Feasibility
03Sample or evidence
04Quotation
05Pre-dispatch
06Handover
01

1. Send the buying brief

Name the product, form, quantity, destination, target arrival or dispatch window, quality criteria and preferred packing. Attach an existing specification if you have one.

02

2. Review feasibility

Availability, source, route, document needs and unresolved technical fields are checked. Alternative forms or timing are discussed before a commercial offer.

03

3. Approve the reference

Depending on the product, approval may use a physical sample, current photographs, a specification sheet, packing mock-up or available test documents. The agreed reference is recorded.

04

4. Confirm quotation and terms

The quotation identifies product, quantity, unit, price basis, Incoterm, packing, lead-time basis, payment schedule, validity and exclusions. Only the accepted written terms govern the order.

05

5. Complete pre-dispatch checks

The team checks the agreed product and pack evidence, prepares contracted documents and confirms shipment identifiers. Any permitted variation should be accepted in writing before dispatch.

06

6. Handover and arrival reporting

Transport documents and available shipment records are shared through the agreed channel. Arrival concerns should be documented promptly with package, label and product evidence under the accepted claims procedure.

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